Roberto Hernandez

Roberto is a Partner in PwC’s Consumer Finance Practice and has over 15 years of experience serving financial institutions, including retail banks, mortgage companies, auto lenders, and fintech lenders. Roberto is the co-founder of PwC’s Consumer Lending Innovation Center. He advises clients on strategy, operations, customer experience and digitization. As one of the leaders in thought leadership initiatives, Roberto routinely facilitates client round tables and is a frequent speaker at industry conferences. Roberto is also leading the Practice's marketplace digital lending efforts. Roberto has authored whitepapers on Digitization, Customer Centricity, and the future of the consumer lending ecosystem. Roberto holds an MBA from the University of North Carolina at Chapel Hill.